All orders are processed within 1-2 business days.
Please Note: We do not process orders on weekends and all major holidays! Your order will continue processing the following business day. All shipping time frames are counted in business days.
USPS (United States Postal Service)
We ship all of our products First Class Package (3 business days) through the United States Postal Service. Tracking will be available through the USPS website. Expedited Shipping time frames provided by USPS are not guaranteed by Claim Your Glass and may take up to 2 to 5 days in transit once processed and shipped.
APO/DPO/FPO/Other Military Addresses may take up to 14 Days in transit.
Returns & Exchanges
We are happy to offer a 'no questions asked' 30 refund policy. If you wish to return them for any reason, just email us at email@example.com and we will begin the process. Gift cards and 'Custom' products are non-returnable.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please do not send back your purchase until you have received an Return Authorization from us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
We also offer a 1 year free replacement on any marker that may happen to be defective. Should any marker arrive broken or come apart during your first year of use, we will gladly ship you a replacement marker at no charge!
So with no risk, pick up a set of drink markers today and WOW your guests the next time you entertain!